Shipping policy
Thank you for choosing Evergreen Outpost Co. for your sustainably-minded outdoor gear needs. We're committed to delivering your order as quickly and affordably as possible. Here's what you need to know about our shipping policy:
Processing Time: Orders are typically processed within the next business day. Orders are not shipped on weekends or holidays. If there's a high volume of orders, shipments may be delayed by a few days. We'll keep you informed if this happens.
Shipping Rates: We offer flat rate shipping of $6.95 on all orders under $55. If your order total is $55 or more, economy shipping's on us.
Shipping Time: The time it takes for your order to arrive will depend on your location and the shipping method. As soon as your order ships, we'll send you a tracking number so you can keep an eye on its journey. Please note that shipping times are only estimates, and delivery dates cannot be guaranteed. Please contact us within 48 hours if your tracking number shows as delivered but has not yet arrived.
Returned to Sender: Orders returned to us by the carrier due to an issue with the shipping address will be treated as a return and processed according to our Return Policy. Any applicable shipping and return fees will be deducted from the refund.
Thank you again for supporting Evergreen Outpost Co. We look forward to providing you with the gear you need to enjoy the great outdoors, while supporting sustainable practices and the preservation of our natural world.
Best regards,
Roy & Nicole
The Evergreen Outpost Co. Team